Information we collect

• Details submitted in report forms, attachments, and optional contact information.
• Metadata such as timestamps, IP addresses, browser details, and organization selections.
• Messages exchanged through the follow-up portal.

How we use information

• Deliver reports to the appropriate organization and authorized reviewers.
• Provide follow-up communication between reporters and safety teams.
• Notify on-call responders when urgent reports are submitted.
• Improve the reliability and security of the platform.

How we protect information

We use encryption at rest and in transit, access controls, and logging to keep report data secure. Only authorized personnel and contracted organizations have access. Voice recordings can be anonymized before delivery.

Retention and deletion

Report data is retained according to each organization's policy and legal obligations. We honor verified deletion requests submitted by organization administrators or legal contacts.

Sharing information

Information is shared with the organization selected in the report and with authorized responders for that organization. We do not sell personal information. Service providers only receive the minimum necessary data to deliver the service.

Your choices

Reporters may submit anonymously or include contact details. Organizations control who can access their reports. Contact support to request access or deletion consistent with legal obligations.